Policies


Please inform Zowar International Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before travelling. According to local law, only Muslim guests can access this hotel and the Holy City of Medina.
Internet
WiFi is available in the hotel rooms and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not possible) and costs SAR 100 per day.

Pets
Pets are not allowed.

Children and Extra Bed Policy
All children are welcome. Up to two children under 7 years stay free of charge when using existing beds. One older child or adult is charged SAR 100 per night in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 6. There is no capacity for cots in the room.